Research Proposal Customer Satisfaction Essay - 1226 Words

Introduction The goal of my research is to examine and find internal ways to distinguish customer satisfaction among one of the nations largest telecommunication company. The services offered include a range of telecommunications services, including wireless communications; local exchange services; long-distance services; data/broadband and internet services; video services; telecommunications equipment; managed networking; and wholesale services (Wireless Telecommunication Services Industry Profile: United States, 2013, 20). The wireless communication segment of the company has over one hundred million wireless subscribers accounting for approximately fifty-three percent of all total revenue. Maintaining wireless customer satisfaction†¦show more content†¦Secondly, determine if any relationship exists between recommending the company versus recommending the individual on a national or regional scale. Lastly, suggest a better survey model to accurately portray customer satisfaction to ai d management. Literature Review My research will address key concerns within the wireless communication industry as it relates to customer satisfaction and retention. In the early stages of market growth, the emphasis was on acquiring new subscribers, but now as the market matures, the significance of retaining current customers increases drastically (Seo, Ranganathan, and Babad 2008, 182). Therefore, retaining customers is key to ensuring customer satisfaction. Seo, Ranganathan, and Babad argue how four variables (service plan complexity, handset sophistication, length of association, and connectivity quality) based on switching cost and customer satisfaction theories affect customer retention behavior, so this is why it is important to analyze the current customer satisfaction survey model to determine which areas need more improving. Some key areas of focus are pricing, personal benefit, calls quality, customer care,Show MoreRelatedResearch Proposal Sample on Vodafone Uk Customer Satisfaction1387 Words   |   6 PagesResearch Proposal Sample on Vodafone UK Customer Satisfaction Introduction   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In the business industry, it is important to gather customer to make the product and services sold. Therefore, keeping a customer is difficult in the business when it is in the starting stage. A business will find it harder to find prospective and loyal customer when operating abroad. And because of the economic problem that many countries are facing now, another challenge was revived; how to keep the customerRead MoreEvaluation Of The Quality Assurance Team1355 Words   |  6 Pageson customer feedback as one of its key performance indicators (KPI). 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Research is defined as â€Å"the process of finding solutions to problem after thorough study and analysis of the situational factor† (Sekaran, p3, 2003). Managers use research for daily operational problem as well as bigger problems that can require h ired research consultants. Managers who use research are able to communicateRead MoreTypes of Research1468 Words   |  6 PagesResearch is done everyday. Research is used in the many different situations managers encounter everyday. Research is part of the problem-solving manager do to make decisions. Research is defined as â€Å"the process of finding solutions to problem after thorough study and analysis of the situational factor† (Sekaran, p3, 2003). Managers use research for daily operational problem as well as bigger problems that can require hired research consultants. Managers who use research are able to communicate

The Spanish Renaissance Period 16th Century Venetian...

16th century Venetian Triumvirate: Titian, Veronese, and Tintoretto were master painters and artists who treasured females and created a small number of nude portraits each during the Venetian Renaissance period. Titian was an Italian artist of international reputation. Like his mentor, Giorgione, put time and talent in creating a mysterious and influential painting, â€Å"Pastoral Concert, c. 1508-1510. The Venetian style oil painting on canvas which does not resemble its original color palette; includes two dark haired beautiful females seem evocative and are purposely placed into ‘interactive’ poses, out-to-the—side, near the male subjects. â€Å"Pastoral Concert† Titian 1508-1510 Oil on canvas The females in this painting above create a†¦show more content†¦During the Venetian Renaissance period, studies of female nudes were not to be tarnished and dishonored. Many of the female nude portraits may have created a supernatural female to add interest, once the background subject(s) were sketched. These master artists painted from a ‘live’ nude posed, as well as free hand, facing towards the male subjects in the composition, but not actively in conversation, or off to the side distanced in some form of entertainment. Drama was an essential element of Venetian artists universally and each of the master artists honored Venetian art as an unidentifiable history and independent unity across the painted canvas. A divine, provocative Venetian artist who is known as a â€Å"Prestezza style painter† is Tintoretto with his own style of painting rapidly with just a minor set of brush strokes to create the outline of a human form, and known as an art of improvisation. A genteel courtesan was considered to the ‘ideal’ embodiment of the Renaissance ideal, of sensuality and new form of consciousness. The women were significant, achieving a social lifestyle and intellectual dominance and became notorious and well-known across Europe. During this time, the sensualist female became the painter’s studio, for example Titian’s nudes were courtesans. â€Å"A false mole painted by the nose indicated insatiability, and in the cleft meant adventurist.† Drama was an essential element of

War of 1812 free essay sample

America faced many changes after the war of 1812 in many aspects. Most changes were extremely positive and therefore the time after the war was labeled the, â€Å"Era of Good Feelings. † Many topics could support this claim; however the emergence of nationalism and sectionalism helped determine the extreme accuracy of this label. Nationalism delivered a sense of pride and a new found love for the peoples’ free country of America; such as the 4th of July, and the protesting against the Russian â€Å"Holy Alliance. Sectionalism, on the other hand, produced more positive advances for the north while the south received little attention. Incorporating events such as the panic of 1819, slavery disputes, and poor taxation made this a negative outcome. It is extremely important for people to have pride in their country. Thanks to the American’s new found love for their land, a sense of self-importance emerged among the populace. The 4th of July, a new national holiday c elebrating the independence of America, is a strong example of the new, nationalistic attitudes of Americans. We will write a custom essay sample on War of 1812 or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Numerous celebrations were held on this day, as shown in John Krimmel’s painting of Centre Square, Philadelphia in 1819 (Doc. C). It shows the festivities that occurred on this infamous day. Along with the celebratory part of nationalism, what also comes is preserving your national customs. In a diary entry of John Quincy Adams on November 7, 1823 he wrote about sending a minister to protest against the interposition of the Holy Alliance of Russia; and at the same time decline the power of Great Britain (Doc H. ). Another event that contributed to nationalism was the Monroe Doctrine of 1823. The US proceeded to declare the states off-limits to Britain. It was also a continuation of the neutrality and isolationist policies set by Washington. Because of these actions, US recognized the British colonies in the states, but will protect the states, and new countries will be developed in North and South America. Lastly, no British colonization in America will be permitted, as long as America does not interfere with European affairs. Nationalism did arise during this era, and it was extremely influential, however sectionalism took a negative toll on the American life. A Congress letter by John Randolph in 1816 discussed how Congress should regulate commerce and not levy taxes. The taxes favored manufacturers, and they became wealthy, while the southern farmers were extremely poor because of these duties (Doc A. ). Along with extreme taxing, came great expansion west because of the population growth. This would seem like a good thing, but only to some parts of the US; particularly the North. The â€Å"National Road† was the first improved road to be funded by the federal government. Therefore, the north received roads, canals, and federal aid. The East received protective tariffs, and the South received close to nothing. Slavery was still prominent in the south, and no government aid was provided. In a letter from Anna Hayes Johnson in Charleston, South Carolina, to her cousin in Raleigh, North Carolina, she discusses the slavery dispute in the North and South. Slavery was temporarily dealt with by the Missouri Compromise in 1820; but it was not until later that a permanent abolishment was made (Doc G. ). Another instance of Sectionalism was the Panic of 1819. What caused this was the deflation in crop prices; especially cotton as Britain demanded drops and cheaper resources. Also, over speculation of the land made the western farmers unable to pay loans from the US banks. The Bank of the US had suddenly tightened their credits; which incorporated tougher loan requirements, and requirements for specie from state banks. Lastly, politically, sectionalism was very obvious. In maps of popular votes and electoral votes from 1820 and 1824, it was clear that by 1824, different states had begun to vote for different presidents (Doc I. ). Eventually, the US was divided into different political parties; and thus, political emerged and changed the US forever. In summary, sectionalism had emerged and what seemed like divided the country forever. Many unfair taxes and demands from the bank made this era difficult, but also helped the political aspect of our nation In any event, there is no doubt that the emergence of nationalism and sectionalism in the states helped label this time as the â€Å"Era of Good Feelings. † Between the 4th of July celebrations, protesting the Holy Alliance; and the Panic of 1819, the accuracy of this label is very exact. The nationalism reactions affected everyone in a positive way, but the sectionalist reactions were mostly divided between the north and south. The documents among this evaluation can support these claims and show the drastic changes that happened during this time period.

Menkaure And His Queen Essays - Khafra, Menkaure, Nemes,

Menkaure And His Queen The sculpture group of King Menkaure and His Queen is positioned in one of the basic types of Egyptian sculpture ? the Standing/Striding pose. The figure of Menkaure is rigidly frontal, although his head is slightly turned to the right. His left foot is slightly advanced, however the upper body does not respond to this uneven distribution of weight - there is no tilt in the shoulders, nor a shift in the hips. All movement of the figure is suppressed: his muscular arms hang down his athletic body, they are not flexed at the elbow and do not break through the front contour of his thighs. The body remains wedded to the block of stone from which it was carved. The artist does not remove the ?dead stone? between the arms and torso and most importantly his advanced leg is not carved in the round, which contributes to the solid and majestic appearance of the statue. The Queen assumes the same rigidly frontal posture, however her left leg is less advanced than his, which alludes that she is a subordinate figure to her king ? in this stance she is just echoing the pharaoh's decisive actions. She embraces the pharaoh with her right arm placing her hand around his waist; her left arm is bent at the elbow and covering her stomach rests on the king's left arm. There is a space of about couple of centimeters between the statues that widens towards the base, and which makes Menkaure appear standing independently from his female counterpart. In this frontal, striding forward posture the pharaoh looks confident and in control. The Queen, however, cannot be thought of as an independent statue. First of all, the statue of the king overlaps that of the queen: her right shoulder becomes fused with and overlapped by his left shoulder. Second of all, she has both of her arms around him and not the other way around. Although her appearance conveys the message of majesty and serenity, to me she also appears to be a subordinate figure to that of King Menkaure. Perhaps, this is due to the fact that she stands a step behind him, is being overlapped by his figure and she is the one embracing the pharaoh. The statue group is left unfinished. The most finished parts are the heads, torsos, and king's feet. The queen's feet were carved out and left unpolished. The side view of the group offers a great contrast between the rough texture of the stone and its polished one. The back slab goes up to the shoulders of the figures without revealing their backs. It carries a supportive structure for the statues and is not touched up by the artist. This could be indicative of two things: either the group was simply unfinished or was meant to be placed in the niche or stand against a corridor wall. At first sight the facial features of the figures seem to be idealized, but upon closer examination one realizes that they are highly individualized. The face of the pharaoh takes on a squarish shape, his eyes are not deeply set in within their sockets, the nose is short and turned up, the lips are full, the cheeks are protruding, his ears are rather prominent. The queen's face is round and fleshy. The almond-shaped eyes, snub-nose, small mouth with full lips and elongated neck ? seem to be rather more realistic features than idealized. Menkaure is wearing a royal headpiece ? nemes. It consists of linen head cloth that covers most of his forehead, tucked in behind the ears with pleated folds falling over his shoulders. The queen is wearing a ceremonial wig common among the females. The wig is parted in the middle, tucked in behind the ears and falls down her shoulders. Menkaure is wearing a short royal kilt, and the queen ? a thin garment that reveals more of her body than it actually conceals, clearly distinguishing the protruding breasts and pubic triangle. The calm and confidence reflecting the royal dignity of this group statue is achieved through compactness and solidity of the composition. The silhouettes are closed ? they have very few projecting parts. This solid appearance